Privacy Policy

Introduction

Welcome to https://cultural-scents.karachi-pakistan.com (hereinafter referred to as “Cultural Scent”, “we”, or “our”). We are dedicated to maintaining a transparent and secure online environment for our users, ensuring that your privacy is protected at all times. This Privacy Policy outlines the comprehensive measures we take to safeguard your personal information in accordance with various international data privacy laws and regulations, including but not limited to:

Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
Quebec Law 25 on the protection of personal information
General Data Protection Regulation (GDPR) of the European Union (EU)
Lei Geral de Proteção de Dados (LGPD) in Brazil
California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA) in the United States
Colorado Privacy Act (CPA)
Utah Consumer Privacy Act (UCPA)
Connecticut Comprehensive Data Privacy Act (CTDPA)
Virginia Consumer Data Protection Act (VCDPA)
South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy covers all aspects of our online presence, including our website (https://cultural-scents.karachi-pakistan.com), mobile applications, online services, and products offered through these platforms. However, it is important to emphasize that this policy does not extend to third-party websites, applications, or services that you may access through links on our site. These entities have their own privacy policies, and we encourage you to review them before providing any personal data.

Processing Activities

This Privacy Policy outlines the practices related to:

Your use of our applications and online services as an authorized user.
Visiting and interacting with our websites linked to this policy.
Receiving communications from us, including newsletters, emails, phone calls, or text messages/SMS.

Personal Data Collection

We collect a range of personal data to enhance your experience, improve our services, and fulfill various business purposes. The types of personal information we gather include:

Account Information: This includes user names, email addresses, and passwords used to access your account on our platforms.
Payment Information: We process data related to your payment methods, such as credit card details, billing addresses, and transaction history, when you make purchases through our site.
Financial Information: This may include bank account numbers, routing codes, or other financial records required for transactions.
Purchase Information: Details about the products or services you buy from us, including quantities, order dates, and purchase amounts.
Mobile Device Identifiers: We may collect unique device identifiers, such as IP addresses, mobile phone numbers, or advertising IDs, to improve our services and deliver personalized content.
Location Data: With your consent, we can access location data from your device to provide location-based services or tailored recommendations.
Feedback: Any comments, reviews, or ratings you submit to us, along with the associated metadata.
Social Media Information: If you choose to connect our platform with your social media accounts, we may collect information from these platforms, such as your name, profile picture, and posts.
Product Information: Data related to the products you view, search for, or purchase on our website, including product preferences and interactions.

We obtain this data through various methods, including direct user input, tracking technologies, analytics tools, and third-party service providers.

Cookies

Cookies are small text files placed on your device to enhance your browsing experience and provide valuable insights for improvement. We use cookies for several purposes:

Strictly Necessary: These cookies enable core features of our website, such as allowing you to navigate through pages and make purchases.
Preference: Cookies store user preferences, ensuring a personalized experience when you return to our site.
Analytics: We utilize analytics cookies to gather information about your use of our platform, helping us understand user behavior and improve our services.

Users have the option to control non-essential cookies through our Cookie Manager, allowing them to customize their privacy settings.

Retention and Deletion

We retain personal data only for as long as it is necessary for the purposes specified in this policy or required by law. Once the retention period expires or when the purpose is fulfilled, we delete or anonymize the data securely. This process ensures that your information remains protected and is not retained beyond its intended use.

Security Measures

We have implemented robust security measures to safeguard your personal data:

Encrypted Communication: All data transmitted between your device and our servers is encrypted using industry-standard protocols.
Secure Third-Party Processing: We engage secure third-party service providers who adhere to strict privacy and security standards to process sensitive information on our behalf.

Children’s Privacy

We are committed to protecting the privacy of children under 18 years old. Our services are not intended for individuals in this age group, and we do not knowingly collect or store personal data from children.

Your Rights

Depending on your location and applicable laws, you have various rights regarding your personal data:

Access: You have the right to access and receive a copy of the personal data we hold about you.
Rectification: You can request corrections if your information is inaccurate or incomplete.
Erasure (Right to be Forgotten): In certain jurisdictions, you may request the deletion of your data, except where retention is required by law.
Restriction: You have the option to limit our use and disclosure of your data for specific purposes.
Portability: You can obtain your personal data in a structured, commonly used format, and transfer it to another controller.
Objection: You may object to certain uses of your data, such as direct marketing or profiling.
Non-Discrimination: You are protected against discriminatory decisions based on your exercise of data protection rights.

To exercise any of these rights, please contact our privacy team at the details provided in the ‘Contact Information’ section below. We will respond to your requests promptly and in accordance with applicable laws.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any modifications will be posted on this page, and the updated policy will be effective immediately upon publication. We encourage you to review this page periodically to stay informed about how we protect your privacy.

Contact Information

If you have any questions, concerns, or requests regarding your privacy, please contact our dedicated privacy team:

Email: [email protected]
Mail: Privacy Team, Cultural Scent, Karachi, Pakistan.

We value your trust in us, and this Privacy Policy demonstrates our commitment to protecting your personal information.